Privacy Policy

Last updated: January 2025

Introduction

We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information. By using our platform, you agree to the collection and processing of specific data according to this policy.

1. Information We Collect

We collect information in various ways: registration information (name, email, phone number), profile information (picture, bio), usage information (activity logs and interactions), and device information (IP address, operating system).

2. How We Use Your Information

We use your information to provide and improve our services, communicate with you, support your account, and comply with legal obligations. We do not sell customer data and do not share it with third parties without your explicit consent.

3. Data Security

We implement strong security measures to protect your information. These include encryption, firewalls, and regular monitoring. However, 100% complete security cannot be guaranteed.

4. User Rights

You have the right to access, correct, or delete your personal data. You can request a copy of the information we hold about you at any time.

5. Cookies

We use cookies to enhance your experience. You can control cookie settings through your browser. Rejecting cookies may affect some service features.

6. Marketing Communications

We may send you marketing messages about new products and services. You can unsubscribe at any time through the link in the message or in your account settings.

7. External Links

Our platform may contain links to external websites. We are not responsible for the privacy policies or content of these sites.

8. Data Retention

We retain your information as long as your account is active. If you request account deletion, specific data will be deleted according to legal requirements. We may retain some data for legal or administrative purposes.

9. Changes to Privacy Policy

We may update this policy periodically. You will be notified of any significant changes via email or through a platform notification. Your continued use of the service constitutes acceptance of changes.

10. Legal Compliance

Our policy complies with international data protection laws, including the General Data Protection Regulation (GDPR) and local regulations. We are committed to providing the necessary rights and protections for your data.

11. Minor's Data

Our services are directed at adults. We do not intentionally collect personal information from individuals under 13 years of age. If we discover that we have collected data from a minor, we will delete it immediately.

12. Contact Us

If you have any questions or concerns about our privacy policy, please contact us via email or through the contact form on the platform.

Contact Us

For privacy inquiries, please contact us at privacy[at]hala.com